Privacy Policy

Customer Contact Information Privacy Policy

1. Introduction

At Advanced Pest Control, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your contact information when you interact with our services, whether through our website, mobile applications, or other communication channels.

By providing us with your contact information, you consent to the collection and use of your data in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of customer contact information:

• Personal Identification Information: This includes your name, email address, phone number, mailing address, and any other information you provide to us.
• Communication Data: Any information provided during customer service interactions, emails, chats, or phone calls.
• Transaction Data: Information related to your purchases or interactions with our services, including billing and mailing details.

3. How We Use Your Contact Information

We use your contact information for the following purposes:

• To process transactions and deliver services: To complete and manage your services, respond to inquiries, and provide customer support.
• To communicate with you: We may send you emails, texts, or other notifications regarding your account, services, updates, promotions, or other information you may find relevant.
• To improve our services: We may use feedback and customer data to enhance our offerings, website, or customer support.
• For marketing purposes: We may send you newsletters, promotions, and offers unless you opt out. You can manage your communication preferences at any time.

4. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption and secure servers. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We also limit access levels to pertinent employees and have specific training protocols to ensure privacy protection. These access and trainings are regularly checked for compliance.

5. Sharing Your Information

We do not sell, rent, or trade your personal contact information to third parties. However, we may share your information in the following circumstances:

• Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., in response to a court order or government inquiry).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your contact information may be transferred as part of the transaction.

6. Your Choices

You have the following rights regarding your contact information:

• Opt-Out: You can unsubscribe from our marketing or SMS communications at any time by contacting us directly, updating your communication preferences on the customer portal, or by Texting STOP.
• Access and Correction: You can access and update your contact information by contacting us directly or through the customer portal.
• Data Retention: We will retain your contact information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Websites

Our website may contain links to third-party websites. Please note that these websites have their own privacy policies, and we do not assume any responsibility for the content or practices of these sites. We encourage you to review the privacy policies of any third-party websites before submitting your contact information.  We will not transfer your personal data to external organizations without your explicit consent, except for trusted service providers who assist us in delivering our services.  We will not share your mobile information with third parties for marketing purposes without your explicit consent. 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this policy to stay informed about how we protect your contact information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal contact information, please contact us at:

• Email: Advancedpest.cinci@gmail.com
• Phone: (513)666-8583
• Mailing Address: 1431 Eagle Blvd, Maineville, OH 45039

Thank you for trusting Advanced Pest Control LLC  with your contact information.